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CNS offers complete computer and network service and support for businesses. We cover the whole spectrum of service, handling everything from general computer maintenance and risk management to large-scale network installations and troubleshooting complex problems.
Virus Removal and Protection
Spyware Removal and Protection
Comprehensive Email Solutions
Backup Systems
Network Security
The most important goals we have are to keep your critical data safe and to keep you satisfied with the performance and reliability of your computer systems. We offer network audits to make sure you have all the necessary protection in place to keep harmful viruses and hackers out. We also offer maintenance agreements to keep your computers running optimally and keep them secure. If you aren't satisfied with the performance or reliability of your network, please give us a call so we can discuss how we can help you. With our assistance, you can look forward to: Your computers working properly
Your data being secure
No more viruses!
No more junk email!
No more spyware!
If you are constantly struggling with the same computer problems over and over again, then perhaps it's time to give us a call. We understand that computers and networks are supposed to work all of the time, not just some of the time. We also understand that if something isn't working right or is causing you frustration, then we aren't doing our job. We strive to make your experience with computers a positive and productive one.
Remote and on-site support:
When looking to outsource your network administration and support services, the best solution is almost always a combination of remote and on-site support. But to really leverage the skills of the support services, they need to be structured in a proactive manner. Just like planes, trains and the power grid, computer operating systems and the productivity applications that we all depend upon, such as email and Microsoft Office, need regular, proactive maintenance to help ensure they continue to operate with a minimum amount of downtime.
To provide you with managed, proactive maintenance that creates measurable results that exceed expectations, CNS has developed a group of service product offerings. These are based upon our observations over the last 5 years of what works and what doesn’t when it comes to managing a network properly.
Our remote and onsite proactive support packages include:
- Weekly/monthly remote server monitoring by highly skilled and Industry certified Network Engineers that includes:
- Active monitoring of business-critical applications, such as email/groupware, document management and backup systems.
- Remote installation of tested and approved critical updates and patches.
- Emergency virus-definition updates to stay ahead of wildfire virus outbreaks.
- Analysis of critical system logs to help stay ahead of problems before they happen.
- Firewall log analysis to uncover external and internal threats to network security.
- Usage analysis to help you develop clearer budgetary objectives when planning capital upgrades.
- Monitoring of:
- Critical server services (DNS, DHCP, SMTP, WINS, VPN and Backups).
- Critical Server hardware components (CPUs, RAID Arrays, power supplies, backup batteries).
- Key network traffic points (routers, firewalls and intelligent switches).
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Desktop & Helpdesk Support:
CNS provide comprehensive network and desktop support for small- to medium-sized businesses. Whether your business is ramping up, you’re not happy with your current system, or your current system needs critical upgrades, we can lead you to a guaranteed successful solution that will increase your productivity while saving you money.
Our complete outsourced network desktop support services include:
- Proactive on-site and remote computer and network maintenance.
- Technology planning, forecasting and budgeting.
- MS Windows 2003 implementations and upgrades.
- Security (firewall, network, virus and data).
- VPN and remote access solutions.
- Wireless and PDA integration services.
- Office move planning and project management.
- Data-backup implementation and monitoring.
- Fault-tolerant Internet connectivity.
- MS Exchange (email, collaboration).
- 8x5 Help Desk and 24-hour emergency support.
- Unified Messaging.
- SQL database support.
We focus on the most reliable networking equipment and software in the market today and specialize in Windows 2000/2003/XP and Macintosh OS X. To round off your network's capabilities, CNS can also help you install and maintain email systems, Internet access, data-backup services, anti-spam solutions and secure, remote access to your systems and servers.
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Upgrades & Rollouts:
Retaining your competitive advantage means keeping your technology up-to-date and overhauling it every three to four years. While you can get by with older technology, support and operational knowledge wanes until it costs more to support your old technology than a new implementation would cost. CNS can provide complete beginning-to-end implementation or just parts—your choice.
Our capabilities include:
- Project planning for upgrades and rollouts.
- Network infrastructure design, including network equipment and cabling.
- Server upgrades, replacements and rebuilds, such as upgrading Windows NT to Windows 2003.
- Desktop upgrades, replacements and rebuilds, standardized on Windows XP.
- Complete remote access solutions, VPNs and Web-based access.
- Security overhauls, determining risks and deploying appropriate countermeasures.
- Application and patch deployments, Office 2003 and Windows security patches.
Unlike internal I.T. departments, we are constantly deploying new technologies and therefore have the experience to ensure a successful rollout.
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